Warranty:

The Divine bed comes with a 10 year warranty. Please read the warranty card attached to your mattress on delivery

Delivery Damage:

If you experience delivery damage please inform the delivery team before they leave and have them make a notation. Failure to do so may impact the acceptance of your claim. Please inspect your product and delivery path in your home before signing the drivers manifest. If you notice the damage after delivery please phone 866-980-DIVINE(3484) within 72 hours of delivery.

Defective Product:

If your product is defective please contact jgober@aireloom.com. Aireloom will have the bed shipped to their closest facility and inspected. If the bed is defective Airleoom will honor the warranty. If the bed is deemed not defective the bed will be shipped back to your residence. The shipping charges associated with this process will be the consumer's responsibility.

Cancelled order:

All sales are final and are not subject to cancellation. There will be no refunds or exchanges.

Payment:

All orders must be paid in full on placement of the order by credit card. Insurance will be provided during the delivery process. Delivery lead times may vary based on proximity of shipping address to our facility; this can range from 8-21 days.